Returns or Exchanges
We understand that shoes come in many different shapes and sizes, and that each foot is different. If your new Snibbs aren't the right fit for your feet, get in touch with us to arrange for a different size.
We offer a 30 day return policy, which means that you have the ability to try your product(s) on at home on a clean surface, and can send them back to us within 30 days - starting from the day that you received them to your address. You will receive a full refund if the shoes are in their original, new condition. We are unable to accept shoes that have been worn outside or extensively. We are unable to accept returns without original packaging.
If you are returning with no exchange, the buyer is responsible for return shipping.
NOTE: International customers are responsible for shipping both ways in the event of an exchange/return.
We offer exchanges on shoes as long as they aren't worn outside. Feel free to try them on at home.
If you are simply exchanging your shoes, we will provide the return shipping label.
To initiate a return or exchange, message us using the contact form on our website.