Yes! Snibbs are 100% vegan and contain zero animal byproducts.
Frequently Asked Questions
Snibbs are designed in Los Angeles and manufactured in China by top quality veteran factories and material suppliers.
As restaurateurs and business operators, we have experienced firsthand the large gap that exists between function and aesthetic in the work shoe category. Either the shoes are largely uncomfortable to use over long periods of time, or they lack aesthetics while trying to maintain functionality.
Snibbs are designed to be a universal work shoe which can be used across thousands of industries and fields of work.
· We utilize an easy to clean, water-resistant upper material which we developed specifically for Snibbs.
· The outsole features a slip resistant rubber grip, certified using the Brungraber Mark II Test.
· The insole is a custom formulated foam blend, developed by Ortholite ®.
· The midsole is ergonomically designed, utilizing a robust TPU material which will not break down quickly.
· Easy slip-on design with optional adjustable lace cage.
· Roomy toe box gives plenty of wiggle room.
Snibbs are shipped from our logistics warehouse in Southern California.
Delivery times vary based on what shipping service you choose, as well as where you are located. All orders take 1-2 days to be processed before shipping.
Once shipped, free ground shipping packages can take anywhere from 2-7 days to reach you. All packages are shipped from California.
For expedited shipments, most packages arrive within 2 days, but can take up to 4 days depending on the carrier.
We ship worldwide! Standard shipping to the USA is free. Shipping to the rest of the world varies and can be calculated at checkout.
NOTE FOR INTERNATIONAL ORDERS: The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Snibbs to import the goods on their behalf. Further, the consignee/buyer agrees Snibbs may delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
For orders outside the USA, the customer will be responsible for any additional import tax or duty fees.
The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Snibbs to import the goods on their behalf. Further, the consignee/buyer agrees Snibbs may delegate the obligation to import the goods on their behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.
We accept major credit cards such as VISA, Mastercard, and American Express. We also accept PayPal, as well as offer payment installments through QuadPay. Payment methods can be chosen on the last page of checkout (QuadPay can only be selected when using the normal checkout button, but quick checkout methods such as PayPal).
To use QuadPay, use the normal black Checkout button and not any of the quick checkout methods. After entering your billing and shipping information, you can select QuadPay as your payment option on the last page of the checkout process.
Refunds are processed immediately after the shoes are inspected at our warehouse. The time it takes to pass inspection varies depending on the day received as well as the existing queue for exchanges or returns. Once received at our warehouse, the shoes enter the inspection queue. After your refund is processed, it may take up to 14 days to post on your bank statement. Payments are processed through Shopify.
At this time, Snibbs are only available in standard width. Customers with a wide foot should order half a size up.
At first, it’s normal for your new shoes to feel a little tight. They will break in after a few good wears. If the length is good and you have a standard width shoe, you’ve chosen the right fit. If they are extremely tight and uncomfortable, you may need half a size larger.
For sizing advice, please visit our Sizing Guide page for more information. If your Women’s size is unavailable, you may choose a Men’s shoe instead (1.5 sizes down). The only difference is that the Men’s model is very slightly wider.
At this time, we don’t offer any steel toe shoes. We may consider this in future product lines.
The heel-to-toe drop is 0.68cm.
Yes! Snibbs are certified slip resistant on oil, grease, water and other fluids using the industry standard Brungraber Mark II test.
Yes, in most conditions the upper material of Snibbs are waterproof. We’ve engineered them to keep liquids out, while maintaining more breathability than a standard rubber waterproof shoe.
While Snibbs are more breathable than most rubber waterproof shoes, they are less breathable than standard casual sneakers. Too much breathability would cause liquids to penetrate the upper material and get inside your shoes.
We’ve engineered Snibbs using the most robust, yet comfortable materials available. Durability and longevity will depend on the usage conditions, but in most cases they will last significantly longer than your average work shoe.
Yes, our insoles are removable and may be replaced with your own preferred or custom insoles.
We’ve designed Snibbs with a medium arch so that the majority of people can wear them. If you have a high arch, you may need to replace our insoles with your own.
To wash your Snibbs, we recommend using a gentle shoe cleaning soap, many of which are widely available online. The bottom outsole and midsole can be cleaned using a soft brush, while the upper can be cleaned using a soft sponge. After, leave them out to air dry.
We don’t recommend using a brush on the upper. We don’t recommend cleaning them in the washer since this can compromise the waterproofing on the shoes.
Returns and Exchanges
We offer a 30 day return policy, which means that you have the ability to try your product(s) on at home on a clean surface, and can send them back to us within 30 days - starting from the day that you received them to your address. You will receive a full refund if the shoes are in their original, brand new condition.
We are unable to accept shoes that have been worn outside or are not clean, including the bottoms.
Shoes that are stained, scruffed, scratched, or damaged will not be accepted.
Returns must have all original packaging and materials. Returns without the original shoebox will be subject to a $5 restocking fee. Do not use the shoe box as a shipping box and do not tape the box.
If you are returning with no exchange, the buyer is responsible for return shipping.
NOTE: International customers are responsible for shipping both ways in the event of an exchange/return.
We offer exchanges on shoes as long as they aren't worn and are in brand new condition. Feel free to try them on at home.
If you are simply exchanging your shoes, we will provide the return shipping label.
Snibbs takes great pride in our product and its construction quality. However, sometimes things might slip past us despite our rigorous QC process. If for any reason the shoes you received are defective or damaged, please contact us immediately to remediate the issue!
If your shoes haven’t shipped yet, you may contact our customer service team to cancel your order.