Returns or Exchanges
We understand that shoes come in many different shapes and sizes, and that each foot is different.
At Snibbs, weโre dedicated to ensuring youโre delighted with your purchase. Thatโs why we offer aย 30-day Comfort Guaranteeย for orders placed through our website. If your shoes donโt fit right, donโt meet your expectations, or simply arenโt what you were looking for, you can return or exchange them within 30 days of delivery.
Returns & Exchanges
Weโve made the return and exchange process simple and straightforward:
- Exchanges:ย Exchange your shoes for a different size, color, or style completely free of charge.
- Returns for Store Credit:ย Return your shoes for store credit, and weโll cover the return shipping.
- Returns for Refund:
Time to Process Refunds
Once we receive and inspect your return, weโll notify you. Refunds will be issued through your original payment method. Please remember that your bank or credit card provider may take 7-10 business days to process the refund.
Please note:ย We cannot process returns or exchanges for Snibbs products from other retailers. For assistance, please contact the store where you made your original purchase.
Please follow our return instructions to ensure smooth processing.ย
Easy Returns & Exchanges
STEP 1
Initiate return or exchange via the form below.
STEP 2
Prepare packagingย and include all original packaging materials. Shoes cannot be shipped in just the shoe box.
STEP 3
Print your prepaid label and attach to the original shipping box.
STEP 4
Drop-off at your nearest authorized shipping center or schedule a pickup.